Learn about how we use cookies and similar technologies on our website.
Last updated: November 15, 2025
This Cookie Policy explains how Dorset Heat Pump Installer ("we", "us", or "our") uses cookies and similar technologies on our website dorsetheatpumpinstaller.co.uk (the "Website").
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our Website.
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, analytics).
We use cookies for several reasons:
These cookies are essential for the Website to function properly. They enable basic functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.
Purpose:
These cookies cannot be disabled as they are essential for the Website to work.
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website's performance and user experience.
We use:
Information collected:
These cookies allow the Website to remember choices you make (such as your user preferences) and provide enhanced, more personalized features.
Purpose:
These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
We use:
Purpose:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Used to distinguish users | 2 years |
| _gid | Google Analytics | Used to distinguish users | 24 hours |
| _gat | Google Analytics | Used to throttle request rate | 1 minute |
| _gcl_au | Google Ads | Used for conversion tracking | 90 days |
| IDE | Google DoubleClick | Used for targeted advertising | 1 year |
| NID | Used for targeted advertising and analytics | 6 months |
We use Google Analytics to help us understand how visitors use our Website. Google Analytics uses cookies to collect information about:
This information is aggregated and anonymized. Google Analytics does not collect personally identifiable information unless you explicitly provide it (e.g., through a form submission).
For more information on how Google uses data, visit:How Google uses data when you use our partners' sites or apps
We use Google Ads to advertise our services. Google Ads uses cookies to:
You can opt out of personalized advertising by visiting:
These cookies are temporary and are deleted when you close your browser. They help the Website remember what you did on the previous page, avoiding the need to re-enter information.
These cookies remain on your device for a set period (specified in the cookie) or until you delete them. They help us recognize you when you return to our Website.
Most web browsers allow you to control cookies through their settings. You can set your browser to:
Please note that if you disable or delete cookies, some features of our Website may not function properly.
For instructions on how to manage cookies in specific browsers, please visit:
You can also opt out of certain cookies using these tools:
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want your online activities tracked. Currently, there is no industry standard for recognizing Do Not Track signals, so our Website does not respond to Do Not Track signals at this time.
If you access our Website through a mobile device, you may be able to control cookies through your device settings. Please refer to your device manufacturer's instructions for more information.
You can also manage advertising preferences on mobile devices:
In addition to cookies, we may use other technologies to collect information:
Small graphic images that track whether you have visited a particular page or opened an email. We use these to track the effectiveness of our marketing campaigns.
We may use local storage technologies (like HTML5) to store content and preferences locally on your device.
Our servers automatically record information when you visit our Website, including your IP address, browser type, referring/exit pages, and date/time stamps.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons.
We will post the updated Cookie Policy on this page with a new "Last updated" date. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
For more information about cookies and how they work, you may find these resources helpful:
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
For more information about how we handle your data, please see: